Chatbot Conversation Script Writer

Location: remote

We seek an experienced Chatbot Conversation Script Writer to help our US eCommerce project to write selling scripts to interact with our customers via Facebook messenger.


Are you passionate about conversational technologies like chatbots?

Do you love writing interactive scripts that really catch attention?

QUALIFICATIONS:

  • Experience in conversation design and/or sales automation

  • English C1+ is a must

  • Experienced at building complex conversational interactions

  • Hands-on experience developing interaction models using chatbot conversational platforms

  • Understanding of FB Messenger or others

NICE to HAVE:

  • Hands-on experience with chatbots

  • Previous experience in sales and/or eCommerce

  • BD in cognitive science, linguistics, or equivalent

RESPONSIBILITIES:

  • Design conversation scripts for our selling chatbot (we mainly use FB Messenger)

  • Write scripts for efficient and positive conversational experiences that align with best practices and brand

  • Design end-to-end conversational interactions, including what can go wrong, and how to solve it

  • Work directly with integrator to build and iterate on your designs

  • When needed, design and lead different types of testing (A/B, focus groups, usability testing), synthesize results, and iterate based on results to ensure customer-centric and highly usable products

  • Act as a design liaison between customers, service engineering teams and support

We OFFER:

  • Income above market offer (it depends on your skills and performance, and will be discussed during interview)

  • Perspective work in the US company with space for career progression

  • Wide possibilities for personal development and professional growth

  • Flexible schedule with working from home opportunity

  • Interesting and challenging tasks

  • Enjoyable working environment, friendly colleagues and management

Are you ready to create interactive texts to automate sales of our products?

If 'YES' - send your CV to Telegram @IhorReznik


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