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SMM Manager (eCommerce)

Location: remote


We are looking for a passionate professional to join our eCommerce company for creating and improving content to raise brand awareness and purchasing of our products (electrical household and beauty devices).


We want you to oversee marketing content initiatives to ensure positive customer engagement/experience (Geo: USA) and brand consistency.


REQUIREMENTS:

  • 2 years in SMM management for an English-speaking audience

  • Solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels

  • Excellent consulting, writing, editing (photo/text), presentation, and communication skills

  • Adequate knowledge of web design, web development, CRO, and SEO

  • Address message for each social media platform

  • You know how to approach English-speaking influencers

  • Analytical mindset with strong attention to details

  • Fluency in English

  • Previous experience with eCommerce projects is an asset

RESPONSIBILITIES:

  • Social media presence and communication strategies development

  • Managing brand’s communities on social media

  • Social media content plan development

  • Generate, edit, publish and share daily content that builds meaningful connections and encourages community members to take action

  • Use content management systems to analyze traffic and engagement

  • Competitors analysis / benchmarking

  • Running complex promo campaigns with PPC and SEO Teams

  • Monitoring brand mentions on social media

  • Work with influencers and manage social media influencers campaigns

  • Ensure compliance with the law (e.g. copyright and data protection)

  • Communication with customers

  • Joining relevant conversations on behalf of the brand and «soft selling» the product by providing support to current and prospective customers

  • Making reports

Optional direction №1 (depends on your STRENGTHs):

  • Address catching messages for FB, Instagram, YouTube

Optional direction №2 (depends on your STRENGTHs):

  • Address catching messages for YouTube, Reddit, Pinterest, TikTok


WE OFFER:

  • Competitive salary that depends on your skills and performance

  • Perspective work in the US company with space for career progression

  • Wide possibilities for personal development and professional growth

  • Flexible schedule and the ability to work from home

  • The ability to focus on your work: a lack of bureaucracy and micromanagement, and convenient corporate services

  • Enjoyable atmosphere, friendly colleagues and management, concern for the comfort of specialists

If YOU are interested — send your CV to Telegram: @IhorReznik



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