System Administrator

Location: Kyiv

RESPONSIBILITIES:

  • End-user Desktop support through Global IT ticket system

  • Workplace setup, including mounting monitors and setting up docking stations

  • Support and maintain AV / Conference rooms

  • Support mobile phone devices and manage inventory

  • System builds using MDT image system

  • New Hire equipment preparation and conduct on-boarding

  • Asset administration and inventory maintenance: proactively manage assets / refurbish / dispose

  • Network Equipment Room (NER) ownership and tasks such as patching, device mounting

  • Support local team maintaining on-site DGX farm

  • Establish strong 3rd party vendor relationships

  • Procurement duties including sourcing and administration

REQUIREMENTS:

  • University degree or equivalent

  • Experience supporting both Windows & Linux environments

  • Solid Windows 7/8/10, Office 2010-2016, Office 365, Android, and Mac experience

  • 4+ years of administration and support of Enterprise Windows environments, analyzing, troubleshooting, resolving issues with Windows computing, application, hardware and networking issues

  • Basic Experience in Networking and Datacenter field

  • Knowledgeable about audio/video setups and current technologies

  • Strong diagnostic, problem-solving, and decision-making abilities

  • Ability to work independently and with others to support local, regional, and global teams

  • Manage multiple assignments in a fast-paced environment

  • Work additional hours and travel to alternate field office sites if needed

  • Knowledge of Service Management tools (eg. ServiceNow)

  • Solid understanding of ITIL principles and SLAs

NICE TO HAVE:

  • Passionate dedication to providing excellence in IT support to your users

  • User application experience in a PC and mobile environment

  • Good all-round user support in a global office environment

  • Be familiar with a ticketing system for user requests

  • Fluent English speaker

  • Have great personable skills and a good communicator

  • Someone who is helpful with a can-do attitude

  • Always willing to learn new things and willing to learn from their mistakes

  • Good organization and communication skills

  • Windows PowerShell Scripting

  • NetApp fileserver administration

  • DNS, NIS, and DHCP administration

  • Unix/Windows interoperability and CIFS file sharing

  • InfoBlox DNS appliance administration skills

  • Windows administration experience

  • Working knowledge of Perforce and Git

  • Experience with Linux firewalls, security, and packet filtering

INTERESTED – send your CV in English with your salary expectations to ihor.reznik@gmail.com


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