Commercial Operations Manager: Luxury Design & Architecture

Location: Kyiv (40% remote)

Are you ready to start your new journey as Commercial Manager?

The company thrives in the realms of Luxury and Premium architecture, including global businesses, royal families, and celebrities

Requirements

• 3+ years in Account Management, Business Assistance, Sales, or Customer Care

• You’re a people person with an innate ability to connect with others

• Hands-on experience working with clients from the US and EU

• Disciplined, and structured in your work approach

• Fluent in Ukrainian and English B2 or higher

Nice to have

• Previous experience in luxury or international service environment

• Might be ideal match for ISTJ, ISFJ, ESTJ personality types

• Experience in luxury or international customer care

Responsibility

• You will play a key role in supporting the CBDO and commercial department (2 Sales), ensuring smooth operations and exceptional service delivery to VIP clientele

• Docs Management: Assist in the preparation and organization of commercial proposals, keeping all relevant docs updated

• Database: Maintain and update a client database, categorizing clients by status – Permanent, Potential, Interesting, etc.

• Sales Strategy Development: Create and implement sales strategies that align with business goals and drive revenue growth, focusing on understanding client needs and tailoring services accordingly

• Client Negotiations: Organize and conduct preliminary negotiations with clients, clarify their specific needs, and prepare suitable proposals

• Contract Review: Ensure contracts comply with legal standards and company requirements, and accurately reflect the scope of work, obligations and expectations

• Budgeting & Pricing: Work closely with the project team to develop and manage project budgets, ensuring that all costs are accounted – establishing competitive yet profitable pricing

• Competitive Analysis: Monitor competitor activities, identify emerging market trends, and provide suggestions for adapting business strategies to stay ahead

• Market Research & Strategy: Stay up-to-date with industry trends and market rates, offering strategic insights to senior management

• Profitability Analysis: Regularly review project costs and profitability to ensure that projects are completed within budget and aligned with financial objectives

• Cash Flow & Payment Terms: Oversee cash flow related to project milestones, ensure timely collection of payments, and manage outstanding invoices

Offer

• Salary range: $1500 — $1800

• Official full-time, long-term employment

• Professional and personal development opportunities

• Comfortable office located in the heart of Kyiv

• Comprehensive medical insurance

• Global projects with VIP clientele

• 24 calendar days of paid vacation

• Trips and company celebrations

• Paid weekends and holidays

• 100% paid sick leaves

About the company: We are a market leader in interior design and architecture with over 200 talents. With offices in Kyiv, Warsaw, London, Miami, Los Angeles, and Dubai, we are committed to innovation, creativity, and job security. Our collaborations include global businesses, royal families, celebrities, and more. For over 15 years, we have built a reputation for creating not just spaces but masterpieces that inspire. Now, we want YOU to join us on this exciting journey!

Please send your CV + answers to recruitment@lifes-vision.com

1.   How many years of relevant work experience do you have?

2.   What is your proficiency level in English and Ukrainian?

3.   Would you be willing to work in the Kyiv office?

4.   What makes you a perfect match for this role?

5.   What are your salary expectations?