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Head of Sales: client care for VIP (architecture & design)

Updated: May 9

Location: Kyiv or Warsaw

 

Are you ready to lead the business development in Premium design and architecture?

You`ll work with qualitative inbound VIP leads: famous personalities and global businesses…

 

Requirements:

  • 5+ years of successful experience in B2B sales, or VIP relationship building

  • Proven track record of exceeding sales targets and building long-term bound

  • Deep understanding of sales methodologies and negotiation techniques

  • Fluency in English C1, along with Ukrainian or Russian language

 

Nice to have:

  • While not mandatory, prior experience in the sphere of interior design/architecture will be highly advantageous, providing you with a deeper understanding of client's preferences

  • Familiarity with 3D visualization is a plus, enhancing your ability to articulate design concepts and solutions to clients, allowing you to hit the ground to satisfy unique intricacies

 

Personality:

  • People Person with an innate talent to connect with others

  • Disciplined with a structured approach to work and life

  • Able to build strong rapport and trust with VIP clients

  • Result-oriented with relentless pursuit of success

  • Driven by a passion for excellence

 

Responsibilities:

  • Revenue Growth: Closing Big Deals, Upselling, and Cross-Selling

  • Lead the team of 2 Key Account Managers and ensure ongoing success

  • Client Relationship Management as their point of contact and trusted advisor

  • Ensure high levels of client satisfaction and loyalty, driving repeat business and referrals

  • Retention, proactive engagement, and strategic account management

  • Cultivate and nurture warm-lasting relationships with clients

  • Strategic Partnership opportunities with industry influencers, developing collaborative relationships that amplify the brand presence and market reach, driving mutual value

  • Act as Feedback Loop and Voice of Client, gather insights to inform service enhancements

  • Uphold Brand Advocacy to reinforce us as the Premier Choice for Luxury Design Solutions

  • Enhance our brand equity and market competitiveness

  • Deliver personalized attention and exceptional service


The offer:

  • Official full-time and long-term employment

  • Competitive salary based on your skills and experience

  • Global projects with unique opportunities

  • Professional and personal development

  • Comfortable offices in the heart of Kyiv and Warsaw

  • In the process of implementing medical insurance

  • Corporate events, business trips, and celebrations

  • 24 calendar days of paid vacation

  • Paid weekends and holidays

  • 100% paid sick leaves

 

About the Company: Multi-award-winning architectural and design firm specializing in Premium Interior Design and Architecture. With offices across Kyiv, Warsaw, Dubai, London, Miami, and Los Angeles, we have garnered acclaim for our high-end designs and international expertise. Our collaborations include VIP and Premium clientele, such as Global Businesses, Royal families, and Celebrities. At the forefront of contemporary design and architecture, we are passionate about innovation and creativity, setting new standards


🎯Please send your CV with answers:

  1. Specify the clients, industries, and regions you've worked with and in.

  2. What is your experience in 3D visualization/design/architecture?

  3. Would you be willing to work in either the Kyiv or Warsaw office?

  4. What is your proficiency level in English and Ukrainian or Russian?

  5. What are your salary expectations?

 



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